Field-to-expert resolution
Route evidence-rich situations to the right expertise without restarting the investigation.
Commercial Intelligence
Connect customer commitments to the reality of delivery.
Unify field evidence, service knowledge, commercial context, and operational feasibility around the customer decision.
The gap
Commercial truth fragments when field reality, customer history, service evidence, product knowledge, capacity, and commitments live in separate systems.
Tangerine creates continuity between the customer-facing moment and the experts, assets, policies, and evidence needed to respond credibly.
Commercial decisions that are faster, more credible, and grounded in the conditions that determine delivery.
One commercial truth
Field presence and remote expertise, connected.
Where it applies
Start where consequence and fragmentation meet.
Commitment feasibility
Test commercial promises against product, capacity, service, and delivery constraints.
Installed-base insight
Connect asset condition and service history to account decisions and proactive support.
Commercial learning
Relate proposal assumptions and commitments to delivery and lifecycle outcomes.
Decision architecture
Move from signal to accountable outcome.
Commercial Intelligence loopGoverned end to end
ObserveEvents and evidence
→
OrientContext and state
→
ReasonOptions and confidence
→
AuthorizePolicy and ownership
→
ActHuman or system execution
→
LearnOutcome and replay
Outcome evidence returns to the system of truth
Expansion method
Prove one decision. Expand by evidence.
01
Frame the decision
Define the decision owner, consequence, cadence, and current failure mode.
02
Bind the evidence
Identify sources, context, validity, latency, and lineage requirements.
03
Model authority
Make roles, constraints, thresholds, approvals, and escalation explicit.
04
Design the loop
Connect observation, reasoning, authorization, execution, and outcome.
05
Simulate safely
Test edge conditions, uncertainty, abstention, containment, and recovery.
06
Expand by proof
Extend to adjacent decisions only when evidence and governance hold.
Start with consequence
Choose the first decision surface that must work better.
Choose a decision where fragmented evidence, unclear authority, or slow coordination materially affects the outcome.
Start the conversation