Privacy Policy

This Privacy Policy governs the manner in which Tangerine Innovation Holding Inc. and its affiliates (“Tangerine”, ”we”, ”us”, ”our”) collects, uses, maintains and discloses information collected from users (“user”, ”you”) of https://tangerine.ai referred to as website (“Site”) for the service (“Service”) provided. This document outlines how we process the personal information when you visit the Site, or ask us for help through support requests. It further explains the measures we take to protect your data privacy. If you have any concerns about providing your data to us, or how we process it according to this Privacy Policy, you should refrain from using our website.

Scope of this Privacy Policy
This Privacy Policy only concerns the processing of personal information for which Tangerine is the data controller, i.e. where we have decided the means and purposes of the processing of personal information. Our processing of personal information as a data processor is not covered.

Keeping Your Data Secure
All data collected is securely hosted on our servers but is owned by you. If at any point you decide to stop getting information about Tangerine’s product and services, simply contact us and we will permanently delete your data from our servers.
Tangerine will not sell, rent, or lease any personal data that could identify a specific individual to any third party. We may from time to time create and/or use aggregated or statistical anonymous data internally, to improve or propose new features to our service. This data will never contain any information that could personally identify any of our users, and any use will comply with all applicable data privacy laws and regulations.

How we use the Data collected
Tangerine collects data about you to provide information about our Products and Services. By sharing information(data) through our website, you authorize us to use it’s anonymized form, for AI improvement of our products and services.
We will handle your personal information in order to comply with the contractual obligations we have under our agreement with you. We may also rely on our legitimate interest to handle your personal information (such as for administrative purposes, service improvement or to maintain a high level of security) or we will handle it as required by law.

Personal Information
We collect personal information when you visit our website or request our help. Such personal information may include, but is not limited to usernames, e-mail addresses, telephone numbers, and mailing addresses. We will only collect personal identification information from you if you voluntarily submit such information to us. We will use this information to provide you with information, products and or Service that you request from us, or to carry out our obligations arising from any agreements entered into between us. This processing is also necessary to serve our legitimate interest. You may at any time decline to supply personal information, and you accept that its absence may prevent you from engaging in certain features of our Service.
Tangerine takes comprehensive measures to ensure our platform, our customers, and their user data are safe from all cybersecurity threats. All communication through our web interface uses SSL/TLS for server authentication and data encryption. Even so, we cannot guarantee that a data breach will never occur. Any personally identifying information you select to share on our website will be at your own discretion.

Non-personal identification information
We may collect non-personal identification information whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies
Our Site may use “cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, you accept that some parts of the Site may not function properly.

How Long Do We Keep the Data?
We maintain information about you for as long as we provide services to you, and as long as it is required for us to perform any related business activities. After your information is no longer necessary for our business purposes, we will destroy the information unless we have agreed with you that we should keep the information, or a court or administrative order is made to preserve the information, or if it is otherwise stipulated by law.

Who Can See the Data Tangerine Collects?
Tangerine personnel access user data in order to provide Services and customer support to our users. We have developed internal processes to govern the way our personnel accesses user data. Internal access to this data is supervised to ensure user privacy.
From time to time, we may work with third parties in the operation of our business or to administer services on our behalf, such as processing payments or sending out newsletters. In these instances, we may share some user information required to perform said operation or service.
Tangerine may also disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights. In the event of legal demands for user data, we will attempt to notify said user unless prohibited by applicable law, regulation, or court order.

Changes to This Privacy Policy
Tangerine has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page.
We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms
Your continued use of our Services after any changes or revisions to this Privacy Policy represents your agreement to the terms of the revised Privacy Policy.
Our site and services may contain links to and from the websites of third parties, such as our partner network. If you follow the link to any of these websites, please note that these websites may have their own privacy policies and we do not accept any responsibility or liability for such websites, their content or such privacy policies.

Last Updated: 1st August 2020